Study after study continues to show that what the modern learner wants is different than what’s been provided in the past. They want activities that are relevant, easy to access, quick to consume, and personalized to them, not only their role. The modern learner engages with learning at different times, including outside of work. And the modern learner is subject to challenges such as information overload and lack of time for learning.
Knowing what the modern learner, your customer, wants is important. You can’t provide a valuable product, your solutions, without understanding your customer’s needs. This webcast will start with this customer-focused approach to help you get to know the needs of the modern learner. Then we’ll show you specifically how you can give them what they want.
In this webcast, you’ll gain techniques you can use to:
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Cheryl Lasse is SkillDirector’s managing partner. Her goal is helping people and companies achieve their potential. Cheryl has extensive experience with competency model development and implementation, and enjoys sharing her knowledge and passion with others. She believes people are intrinsically motivated to excel if they are given access to a competency model for their role, the opportunity to assess themselves against that model, and personalized learning to help them close gaps and meet aspirational goals. This philosophy has been embodied in the Self-Directed Learning Engine, the engine behind the ATD Skill Tracker. Cheryl has a strong background in consulting, marketing, and sales, mostly in technology companies, in which training has played a chief role throughout her career. She holds bachelor’s degrees from Syracuse University in computer science and HR, and an MBA from the University of South Florida.
Lesley Roddam is SkillDirector’s Customer Success Manager. Lesley has extensive experience applying technology to achieve organizational impact in various settings. She shares her passion for life-long learning with customers by helping them maximize the value they deliver to their organization. This results in the ability for their people be great at their jobs.
Lesley holds a bachelor’s degree from the University of Florida in Computer Science.
