The holiday season brings a lot of expectations within our culture. One historical expectation is that employers should communicate their appreciation to their employees. Challenges arise from these expectations. On the one hand, if nothing is done, the employer (or manager) is seen as heartless and uncaring. If only a card is given (possibly with a small gift card), the employer could be viewed as stingy. Giving every employee a substantial gift is probably not financially feasible or even appropriate. So what are employers and managers to do? Hear some practical suggestions for dos and don’ts during the holidays (along with the results from our survey of more than 1,200 respondents), and some ways to make whatever you choose to do be received more positively.
Learning Objectives:
As a result of participating in this session, attendees will be able to:
1. Understand the importance of expectations (and the historical context that creates them regarding gifts and appreciation in the workplace around the holidays).
2. Avoid well-known mistakes that employers commonly make when trying to communicate appreciation to their staff (and what employees say they don’t like during the holidays).
3. Use foundational guiding principles to make decisions regarding holiday gifts and parties that will help the actions and events be received more positively.
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Paul White is a psychologist, author, speaker, and consultant who makes work relationships work. He has written articles for and been interviewed by Bloomberg Businessweek, CNN.com, Fortune.com, Entrepreneur.com, Fast Company, FoxBusiness.com, Huffington Post LIVE, U.S. News & World Report, and Yahoo! Finance. Paul is the co-author of three books, including The 5 Languages of Appreciation in the Workplace, written with Gary Chapman. The two have also developed a unique way for organizations to motivate employees that leads to increased job satisfaction, higher employee performance, and enhanced levels of trust. Their Motivating by Appreciation Inventory and Appreciation at Work training resources have been used by numerous corporations, colleges, universities, medical facilities, schools, nonprofit organizations, and government agencies.
Paul has improved numerous businesses, government agencies, and nonprofit organizations by helping them reduce the level of cynicism and negative communication within the workplace, eliminate supervisors’ frustration from not knowing how to effectively encourage their staff, and communicate authentic appreciation.
