High Impact Learning Organizations (HILO) facilitate continuous learning. One where the development of new and increased skills ensure their employees can adapt quickly to a changing environment and help the business compete effectively. HILOs like Caterpillar strive to build long-term organizational capability through personalized learning paths and development plans.
According to Bersin by Deloitte, one of the top three factors separating HILOs from the others is Content Capability. Join David Mallon, Head of Research at Bersin by Deloitte, as he interviews Michael Miller, Process and Standards Supervisor at Caterpillar, Inc. to learn how Content Strategy is driving Caterpillar’s drive to personalized learning and transforming their employee development programs.
Learning Takeaways for attendees:
1. Their approach to creating bite-sized learning that can be tailored to individuals learning needs
2. Unique methods for delivering learning content at the right time in the right place.
3. Measuring results at the content, personal and organizational level
4. Personalized learning as the most effective approach to closing organizational skill gaps
David Mallon leads the Research team – setting strategy, ensuring high-quality operations, and driving continuous innovation. He is also the steward for our Learning and Development research practice and is the primary force behind our work in learning cultures, high-impact learning organization maturity, and learning management systems. He is a recognized thought leader in the learning industry and a frequent speaker at key industry events. Before joining Bersin, David led the consulting practice for a major LMS provider. Prior to that, he held learning and organization development-related positions with EarthLink, where he was responsible for overall learning strategy for its global call center organization. He holds a B.A. in English Literature from Emory University and an M.S. in Digital Media from the Georgia Institute of Technology with focuses on computer-aided distance learning and on storytelling in digital environments.
