Webvent

Association for Talent Development

Formerly ASTD

  • This is currently Inactive, and is not open to the public. Please contact the host for more information.

***CANCELED*** Moving Beyond Compliance: Integrating Your LMS and CRM

Thursday, September 4, 2014 2:00pm - 3:00pm EDT  
Host: Association for Talent Development
By: Terry Heiney, President, Learning.net

Most learning management systems (LMS) are put into place to implement and track compliance training. To insure 100 percent employee compliance, it is essential to integrate the LMS with the organization’s CRM system. Your sales force most likely uses the CRM system every day—they probably don’t use the LMS every day.

In many organizations, the LMS and CRM can leverage each other to achieve better product training and education. Better trained partners can lead to improved customer satisfaction reduced support costs.

Attend this webinar and learn how to:

  • Identify business cases for LMS/CRM integration.
  • List the benefits your organization could achieve with an LMS/CRM integration.
  • Diagram the system work flow for a typical LMS/CRM integration.

     

MEMBER-ONLY
Presenter

Terry Heiney
Terry Heiney

President, Learning.net

Terry Heiney, Ph.D., manages Learning.net, a boutique-sized LMS provider that specializes in customized implementations designed for unique business niches.
Terry has worked in corporate training and education for 40 years. Until taking over the reins of Learning.net in 2002 he developed curriculums for a list of Fortune 500 companies in verticals including hospitality and restaurants, financial services, airlines, and high technology. Learning.net bought his life-style consulting firm in 2002, and Terry took an upside-down continuing education provider and turned it into a profitable SaaS company.
 


Sponsors

  • Learning.net

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